about us (including the practical things)
Our online store has been open for business for the past 8 years. We feature the LabelOnce line of erasable organizational supplies and accessories. If you have a a pre-sales question, need shipping information about an order, have a complaint or suggestion, it's easy to contact us by email, phone, fax, or regular mail at:
erasable.com
P.O. Box 2761
Abilene, Texas 79604
Phone (325) 676-0844
Toll Free USA (800) 541-4351
Fax (325) 675-5944
By email send to:
info@erasable.com
Our online store has been open for business for the past 8 years. We feature the LabelOnce line of erasable organizational supplies and accessories. If you have a a pre-sales question, need shipping information about an order, have a complaint or suggestion, it's easy to contact us by email, phone, fax, or regular mail at:
erasable.com
P.O. Box 2761
Abilene, Texas 79604
Phone (325) 676-0844
Toll Free USA (800) 541-4351
Fax (325) 675-5944
By email send to:
info@erasable.com
how we handle your credit card purchase
WE DO NOT SUBMIT THE INFORMATION NECESSARY TO CHARGE YOUR CREDIT CARD UNTIL YOUR ORDER IS PACKED AND READY FOR SHIPPING NO LATER THAN THE NEXT BUSINESS DAY. MERCHANDISE COSTS AND SHIPING/HANDLING COSTS AND POLICIES SUBJECT TO CHANGE WITHOUT NOTICE. ALL PRICES IN U.S. DOLLARS. ALL ORDERS SUBJECT TO ACCEPTANCE.
how we handle international orders
If you live outside of the USA and Canada, place your order in the usual manner. Important! When you check out you will notice that the shipping charge will be zero. We then notify you of the specific shipping charge to your country prior to processing your credit card. If the shipping charge is acceptable to you, then we process and ship your order. If not, then we cancel your order.
satisfaction guaranteed
All items carry a 30-day money-back guarantee. If you're not satisfied, here's all you do: E-Mail us your order number and whether you wish a credit or exchange. In either situation, we will E-mail back an RA (Return Authorization) number and send UPS at no cost to you to pick up the merchandise or send you a postage meter strip to put on a return mailer provided.
When we receive the returned merchandise we will credit your account for the cost of the merchandise and/or make the exchange and/or issue a refund check.
If you have a question, please contact us via E-mail or telephone (800) 541-4351 in the U.S. If by E-mail, you will receive a personal E-mail answer not an automated response, usually in 24 hours or less on weekdays and non-holidays.
WE DO NOT SUBMIT THE INFORMATION NECESSARY TO CHARGE YOUR CREDIT CARD UNTIL YOUR ORDER IS PACKED AND READY FOR SHIPPING NO LATER THAN THE NEXT BUSINESS DAY. MERCHANDISE COSTS AND SHIPING/HANDLING COSTS AND POLICIES SUBJECT TO CHANGE WITHOUT NOTICE. ALL PRICES IN U.S. DOLLARS. ALL ORDERS SUBJECT TO ACCEPTANCE.
how we handle international orders
If you live outside of the USA and Canada, place your order in the usual manner. Important! When you check out you will notice that the shipping charge will be zero. We then notify you of the specific shipping charge to your country prior to processing your credit card. If the shipping charge is acceptable to you, then we process and ship your order. If not, then we cancel your order.
satisfaction guaranteed
All items carry a 30-day money-back guarantee. If you're not satisfied, here's all you do: E-Mail us your order number and whether you wish a credit or exchange. In either situation, we will E-mail back an RA (Return Authorization) number and send UPS at no cost to you to pick up the merchandise or send you a postage meter strip to put on a return mailer provided.
When we receive the returned merchandise we will credit your account for the cost of the merchandise and/or make the exchange and/or issue a refund check.
If you have a question, please contact us via E-mail or telephone (800) 541-4351 in the U.S. If by E-mail, you will receive a personal E-mail answer not an automated response, usually in 24 hours or less on weekdays and non-holidays.
